Payassist Platform/Payassist Services

Please read the following terms and conditions carefully before registering on, accessing, browsing, downloading or using the Payassist website located at Payassist.co.in, and all associated sites linked to Payassist.co.in, or the Payassist mobile application or any similar platform (hereinafter collectively, the Payassist Platform run by Twenty Eight Universal Payment India Private Limited, On any device and/or before availing any services offered by Payassist on the Payassist Platform (hereinafter individually, and collectively, the Payassist Services). For the avoidance of doubt, it is clarified that these terms and conditions shall apply to all Payassist Services, whether offered by Twenty Eight Universal Payment India Private Limited or its affiliates.

Cancellation Policy

At payassist.co.in, we understand that circumstances may arise where you need to cancel a transaction or service. This Cancellation Policy outlines the guidelines and procedures for canceling transactions conducted through our platform.

Eligibility for Cancellation

You may be eligible to cancel a transaction under the following circumstances:

• Change of Plans: If you decide to cancel a transaction due to a change in your plans or circumstances, you may request cancellation subject to the terms and conditions of the transaction.
• Error in Transaction: If you notice an error in the transaction details or if the transaction was processed incorrectly, you may request cancellation and correction of the error.

How to Request Cancellation

To request cancellation of a transaction, please contact our customer support team as soon as possible. Provide details of the transaction, including the transaction ID, date, and amount, as well as the reason for cancellation.

Cancellation Process

Once your cancellation request is received, we will review it and determine if cancellation is possible based on the terms and conditions of the transaction. If eligible, we will proceed with canceling the transaction and processing any applicable refunds.

Non-Cancelable Transactions

Please note that certain transactions may not be eligible for cancellation, including:

• Transactions that have already been processed and completed.
• Transactions that are subject to specific terms and conditions or contractual agreements that prohibit cancellation.

Contact Information

For any queries or concerns regarding our Refund Policy, please contact us at [email protected]

By using our services, you agree to abide by this Cancellation Policy and acknowledge that you have read and understood our Terms and Conditions, Privacy Policy, and Refund Policy.